cancellation and rescheduling
No shows will be charged at 100% of the appointment price.
Cancellations or rescheduling appointments with less than 48 hours’ notice will be charged 50% of the appointment fee. You will receive an email and text reminder 48 hours prior to your appointment.
clinic limitations
We are unable to provide a chaperone service at the clinic. If you wish to attend a clinic where this service is available, please let us know and we can advise on other local clinics with this facility.
There is a small step into the clinic and corridors / doors are not compatible with wheelchair use. If you wish to attend a clinic where better access is available, please let us know and we can advise you about other local clinics with this facility.